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FAQ
THE MOST COMMON QUESTIONS
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What payment methods do you accept?Paypal, Visa & Master Card.
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Are your products waterproof?We would highly recommend you to take care of your jewellery and not to wear them in water or expose them to chemicals to preserve the shine.
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Do you offer Free Shipping?Yes, We offer free International shipping for orders over USD$90 (After discount).
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Do your prices include TAXES AND DUTIES?International customers (outside the UK) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are NOT included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.
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Can I cancel or change my orders?Yes, you can. Please send your request to falune23@gmail.com
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