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FAQ
THE MOST COMMON QUESTIONS
Frequently asked questions
General
International customers (outside the UK) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are NOT included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.
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