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Shipping Info

We Ship Worldwide!
Kindly allow 1-3 business days for us to carefully pack your order before shipping.You will receive an email with a tracking number once your order has been dispatched.Please note that we ship orders Monday to Friday, and tracking details are not available on weekends. If you haven't received tracking information or have any inquiries, please don't hesitate to reach out to us at info@falune.com



Hong Kong

  • SF-Express (1-3 Business Days): HKD30 Free shipping for orders over HKD500


International

  • Standard Shipping *HKPOST* (7-14 Business Days) HKD80 ; Free shipping for orders over HKD$700

  • Express Shipping *UPS* (1-3 Business Days) HKD$180

 



INTERNATIONAL TAXES AND DUTIES
International customers (outside Hong Kong) are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by local Customs authority. All international packages are shipped DDU (duties and taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive the parcel. We are unable to advise the amounts of what these fees might be, if applicable at all. Please contact your country's custom office for estimated charges and rates on packages coming from overseas.

Please note, Fãlune is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from local carrier in your country or air and ground transportation strikes or delays.



INCORRECT ADDRESS PROVIDED
Customers must ensure the accuracy of their shipping address during the ordering process.If you need to update the address post-order, kindly inform us promptly at info@falune.comPlease note that we are not liable for uncollected parcels resulting from incomplete or inaccurate addresses after shipment.

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